Avg Digital River

I would like to confirm that you re directly dealing with avg. If you are unsure which distributor you purchased your avast order from check your order confirmation email or debit credit card statement. First email you received with hello new customer is an test email and you received order confirmation mail with dear rosa abery.

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I d like to confirm that digital river is the trusted payment gateway for avg.

Avg digital river. Our mission is to consistently provide the best customer service possible to support a positive shopping experience. I see that the recent charge taken from your account for the purchase of avg ultimate is declined. Digital river provides ecommerce and payment services for avg orders processed via avg online store. Digital river is our payment gateway which we added recently.

This article applies to avast subscriptions distributed by digital river. For avast subscriptions distributed by nexway refer to the following article. Contact digital river customer service if you re unsure about a charge on your credit card or have questions about how to install or use our products. We had a different payment gateway earlier but we implemented dr in the year 2017 and currently all the orders of avg will be done only through digital river payment gateway.

The recent transaction was declined from your end and the charge will get credited back to you. Notifications are still appearing on my screen saying my free trial has expired. Two days ago i bought avg pc tune up unlimited from avg digital river. This product can be installed on unlimited no.

Hi kate thank you for reaching out to us with your concern. Canceling continuous subscriptions purchased via nexway. If you have a charge on your recent billing statement with a description such as dri dri or digital river and do not recognize this charge please look up your order using your email address and last 4 digits of your credit card. Please note that digital river abbreviated dr is our e commerce partner that is processing payments for some avg orders.

You can ignore the first email thank you for your understanding. Digital river provides ecommerce and payment services for avg orders processed via avg online store. As per our records you bought a new avg internet security unlimited 1 year subscription on 4th feb 2019 and paid a 44 99. It is not a scam.

Yes digital river is the payment gateway for avg. That was supposed to be a 25 discount. Of windows and android devices.